Returns & Exchanges

 

ALL SALES ARE FINAL

Due to the nature of our products and limited inventory, all Teleo orders are final sale. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please carefully review your order, including the item, color, size, and shipping address, before completing your purchase.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery with your order number and photos of the item. We will review the issue and work to make it right.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to Teleo due to an incorrect or incomplete address, the customer is responsible for the reshipping fee before the order can be sent again.

Original shipping charges and reshipping fees are non-refundable.

RETURNED OR UNCLAIMED PACKAGES

Packages returned to Teleo due to an incorrect address, failed delivery, refusal, or failure to claim the package are not eligible for a refund.

Once the package has been returned to us, we will contact you regarding reshipment. Any applicable reshipping fee must be paid before the order is sent again.

By completing your purchase, you acknowledge and agree to Teleo's final sale policy.

A Note from Teleo

Everything we create is meant to be worn from a place of completion and never pressure.

If something isn’t right, we’ll do our best to make it right.